Customer Service Advisor (Creative Company)

  • Location
    Wakefield, West Yorkshire
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
  • Salary
  • OrganizationType

Job Title: Customer Service Advisor

Salary: £21,000

Location: Wakefield, Parking on Site

Hours: 08:30 -17:00, Monday to Friday, Office Based

Start: ASAP

Our fabulous manufacturing client are looking to add a Customer Service Superstar in their friendly, passionate team.

Based within the friendly and diverse Customer Service department, you will be giving first class Customer Service when answering queries, placing orders and finding out when something hasn't worked out. Not only this, once you settle in, you'll be assigned to some retailers so that you can account manage and build great relationships with them going forwards.

You will become part of a company who truly love to invest in your development. They pride themselves in their approach to giving excellent service and this is a rare opportunity to start a career within a global manufacturing and distribution business.

Within your new role as Customer Service Advisor, you will be responsible for:

  • Handling all incoming calls to the department

  • Building relationships with all customers

  • Using product knowledge to help customers with queries

  • Investigate any non-conformities and liaise with other departments to help investigate any issues in line with SLAs

  • Escalate any issues to the Team Leader

  • Assisting Team Leader with any projects and reports

Skills/experience required for this position:

  • Passion for Customer Service

  • Great attention to detail

Next steps:

If this sounds like the perfect role for you then please apply today as our client will be interviewing on site as soon as possible. We look forward to receiving your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Mo McHugh