Customer Service Adviser - Hybrid

  • Location
    Wigston, Leicestershire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • Salary
    £ 24000 - £ 26000 / Year
  • OrganizationType
    Home/Office

We have an exciting opportunity for a Customer Service Advisor to work within our Protection team based in Wigston to be part of a small existing team


As the Customer Service Advisor your working hours will be Monday - Friday between 09:00-17:30. Once probation has been passed there is an option to work alternative weeks 08:00 - 16:30 & 09:00 to 17:30 and the potentially of up to 2 days per week at home


As an Customer Service Advisor you will be enthusiastic and willing to learn new things. You will serve both the managerial team and other colleagues by efficiently processing tasks/documents, to help them complete their task quickly and effectively.


The Role & Responsibilities as the Customer Service Advisor


Emailing & calling clients to update them on the status of their application


Using our online system to log all notes & complete tasks on cases


General office admin, post, answering phones



to be successful as the Customer Service Advisor we are looking at you to demonstrate the following


Excellent attention to detail


Ability to stay calm under pressure


Methodical and thorough approach to work


Organised & Reliable


Good at juggling tasks and prioritising


A great team player


A desire to show initiative


Good time management


Knowledge of Word & Excel


Excellent computer skills



Additional Benefits once successful are listed below


20 days holiday + bank holidays


Contributory Pension Scheme


Death in Service


Progression option/Further Qualifications


Discount to Private Medical cover


Sick pay


Company pension


Performance bonus


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Michelle Jackson