Customer Service Administrator/Supervisor

*Are you a highly motivated Administrator with great Customer Service and Social Media skills?

*Would you like to work for a market leading supplier where the average length of service is over 10 years?

*Looking for a competitive salary and lovely team to work alongside?

Office Angels Livingston are collaborating with a market leading food supplier for a Permanent Customer Service Administrator/Supervisor depending on experience. The role is perfect for someone who is a proven and organised Administrator who enjoys providing a high calibre customer service and can motivate and potentially supervise the team depending on your experience. There is also the opportunity to raise the profile of the company's social media presence, so if you have a passion for all things social do apply! Based in West Lothian, salary up to £25,000 per annum depending on experience. The core hours are Monday - Friday 9am-5pm, one Sunday every month on rotation.

Duties include (but not limited to):

  • Answering all incoming calls, emails and handling all order enquiries in a professional and timely manner

  • Taking and processing and inputting of orders

  • Scheduling orders and deliveries

  • Problem solving including handling any customer service or delivery issues

  • Raising company marketing presence and profile across social media platforms

  • Potentially supervising two direct reports - Customer Service Administrators, depending on previous experience

  • Providing regular reporting to the Management Team and ensuring all records are kept up to date

Skills and Experience required:

  • Excellent Microsoft Office, Excel and Word skills are essential

  • Knowledge or experience of Microsoft Dynamics preferable but not essential

  • Ability to learn product and knowledge of product to customers

  • Must have great customer service and communication skills

  • Building good customer knowledge and relationships

  • Naturally organised and can prioritise own workload

  • Works well in a team and on own initiative with potential to supervise/or with supervisory experience

Interested? Please call Nadia at Office Angels Livingston today or send your CV to

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nadia Gray