Customer Service Administrator - Tilehurst

Customer Service Administrator


Property Management Sector


Permanent Role


Tilehurst, Reading


£20,000 - £25,000 per annum + Benefits


Overview


Office Angels are proud to be working in partnership with a leading Property Management organisation in Reading. This role will suit someone who is "customer facing" as well as proactive, well presented and has a lot of charisma.


This role could be for someone who is looking for their second office based role (some experience is essential) or equally someone who is looking for a role close to home in Tilehurst who enjoys interacting with people and managing all sorts of queries and administration.


Key Responsibilities



  • Managing internal inbox for the business

  • Dealing with queries and issues from residents

  • Taking cash and cheque payments from residents on a weekly basis

  • Answering incoming phone calls

  • Managing queries from other sites

  • Meet and greet potential buyers

  • Building relationships with prospect clients

  • Taking deposits from new buyers

  • Writing correspondence to residents, local authority etc

  • Obtaining PO's for invoices

  • Taking metre readings for resident's properties to create invoices

  • Re brand of social media platforms

  • Other ad hoc administration as requested


Candidate Requirements



  • Well presented, polite and articulate

  • Excellent customer service skills

  • Hands on with a "can do" attitude

  • Punctual, passionate work ethic with the desire to succeed

  • Peoples person, excellent listening skills

  • Able to prioritise appropriately

  • Social media experience, updating platforms and enhancing the brand

  • Microsoft Office Skills including word, excel and outlook

  • Able to work independent and as part of a small team

  • Patient and empathetic when necessary


This role is an exciting opportunity for someone who is Customer Service savvy with a desire to be hands on within their next role.


Please contact Paige Harding to discuss further - 01344862422 - paige.harding@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Paige Harding