Customer Service Administrator

The role - Customer Service Administrator


Office Angels have an exciting opportunity for a Customer Service Administrator to join our client ASAP, on a permanent basis.


Hours: Monday-Friday 9am-5pm


Start dates: Monday 5th July


Salary: £18,935


This role is initially working from home full time, until restrictions change. Once restrictions have been relaxed the role will be a mix of both working from home and office based.


The duties for this role includes:



  • Answer and make telephone calls to clients and employers

  • Demonstrate high levels of due diligence to ensure the credibility of all information obtained

  • Taking responsibility for managing own workload

  • Maintain a balance of both inbound/outbound calls and emails each hour

  • Keeping accurate note records of all communication using the in-house system

  • Adhere to the company target policy at all times

  • Maintain high levels of confidentiality at all times by adhering to GDPR procedures

  • Demonstrate awareness of company policies and procedures


Requirements:



  • Good working knowledge of Microsoft Office packages

  • Ability to communicate effectively by telephone, in person and in writing

  • High attention to detail

  • Exceptional customer service and people skills

  • Ability to multi-task

  • Acting in a professional manner at all times


Company Benefits:



  • Flexible home/office working

  • 25 days (Plus Bank Holidays) Annual Leave entitlement

  • Private health-care available

  • Pension scheme

  • Life insurance

  • Free parking available on site


About Office Angels


Office Angels is the market - leading provider of temporary and permanent office professional roles across the UK - from PA's and secretaries to finance and HR.


We develop supportive relationships with our many valued clients, understanding their unique business requirements and pinpointing the ideal fit for their company.


To apply


For more information and to apply, please click the 'apply' button


If you want to add value to your world of work, why not follow our recruitment channels on Twitter, LinkedIn and Glassdoor.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rachel Todhunter