Customer Service Administrator

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 27000 - £ 28000 / Year
  • OrganizationType
    Office

Our client is a fantastic, family run, pharmaceutical distribution company based near Earls Court.


You will be part of a friendly, longstanding team who are looking to welcome and nurture their newest member.


This role is perfect for a highly organised team player who's confident with numbers and speaking to clients.



JOB TITLE: Client Account Administrator


JOB TYPE: Full-time, Permanent


COMPANY TYPE: International Pharmaceutical Distributor


SALARY: £28,000


HOURS: Monday to Friday 9:00am - 5:30pm


LOCATION: Earl's Court, London


CULTURE: Friendly, hard-working, collaborative team


Responsibilities/Duties


You will be working as part of the Customer Services team, with duties to include:



  • Processing and tracking orders

  • Confidently liaise with customers and sales team.

  • Liaise with distribution partner to ensure that orders are delivered promptly.

  • Process all customer claims, returns and credits.

  • Some stock control responsibilities including reconciliation

  • Provide support to Commercial team function.


Skills and Experience



  • Previous experience within customer service roles - preferably office based

  • Good written and spoken English.

  • Good numeracy skills

  • Good interpersonal skills.

  • Computer literate, proficient with Word, Excel and databases.

  • Professional telephone manner.



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To speak to a recruitment expert please contact Rebecca Turner