Customer Service Administrator

  • Location
    Exmouth, Devon
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
  • Salary
    £ 24000 - £ 26000 / Year
  • OrganizationType

JOB TITLE: Customer Service Administrator

LOCATION: Woodbury

SALARY: £24,000-£26,000 per annum DOE

HOURS: Full time, 08.30am-5.00pm, Monday to Friday

BENEFITS: Good holiday package, pension scheme, modern office with great amenities, casual dress, social events and welcoming environment!

THE COMPANY: An award-winning, local produce company, who really focus on employee wellbeing.

THE ROLE: We are delighted to be recruiting for a Customer Service Administrator for this East Devon based company. You will be joining a team who all support each other and work towards the common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service to the business's clients, alongside administration needs and support to the wider business.

Daily duties will include:

  • Answer customer calls, via phone, and emails

  • Update customer records and maintain database and company system

  • Resolve and record any customer queries in a timely manner

  • Account manage existing customers ensuring that they are receiving the best possible service

  • Process all customer documentation and maintain files and records

  • Provide administration support to the wider team

The successful candidate:

  • Excellent communication skills and telephone manner

  • Prior customer service and administration experience

  • Strong IT and MS Office skills

  • Fast learner and proactive attitude

  • A resilient, can-do mindset where no job is too big or small

  • Works well in a team, and happy communicating with the wider company

  • Takes onboard feedback in order to progress personal development in the role

  • A positive disposition and someone who enjoys a fun dynamic environment

If you are interested in finding out more please apply online, email or contact the office on 01392 426200.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Harri Yeates