Customer Service Administrator

  • Location
    Exeter, Devon
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
    Permanent
  • Salary
    £20,000.00/Year
  • OrganizationType
    Office

JOB TITLE: Customer Service Administrator


LOCATION: Exeter


HOURS: Monday to Thursday 8.30 am-4.45pm, on Fridays and early finish of 3.45pm


SALARY: £22,000


BENEFITS: 22 days plus Bank Holidays, Free Parking


THE COMPANY: A well-established multi-site company with a national presence specialising in the design and manufacture of corporate clothing.


THE ROLE: Office Angels Exeter are currently recruiting for the Exeter site of this national company. You will be joining a team who all support each other and laugh every day. You will be an integral part of the customer service team and fully support the Account Manager with any administration needs and customer management.


Daily duties will include:



  • Answer customer calls

  • Process all customer documentation and maintain files and records

  • Book appointments for the Account Executives with the customer base

  • Manage the Account Executives diary

  • Update customer records and maintain database

  • Resolve and record any customer queries in a timely manner

  • Support the smooth running of office and team

  • Respond to email enquiries and general administrative tasks


The successful candidate:



  • Excellent communication skills and telephone manner

  • Customer service experience although this could have been gained in hospitality or retail

  • Computer skills and a willingness to learn

  • A can do attitude where no job is too big or small

  • A positive disposition and someone who enjoys a fun dynamic environment


If you are interested in finding out more please apply online, email vicky.williams@office-angels.com or contact the office on 01392 426200.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Harri Yeates