Customer Service Administrator

  • Location
    Dartford, Kent
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 22000 - £ 24000 / Year
  • OrganizationType

JOB TITLE: Customer Service Administrator

LOCATION: Dartford

INDUSTRY: Insurance

HOURS: Monday - Friday 9am-5pm (1 hour lunch)

SALARY: £22,000 to £24,000 per annum

CULTURE: Lovely high energy office

BENEFITS: Multiple social events through the year- Summer BBQ, Christmas Party, Free Parking, Health Insurance, Kitchen on Site

We are excited to be working with a fantastic growing Insurance business in Dartford to add to their expanding team. This role would suit an enthusiastic candidate with some admin or customer service experience looking for the next step up or an opportunity to grow and learn. If you are dedicated, accurate and want to work for a close-knit team who love a challenge, then please read on!


* To interpret customer requirements and make changes to existing insurance policies

* Chasing outstanding documents and inputting data into the system

* Processing mid-term adjustments / cancellations as appropriate

* Calculating prices and offering explanations or advice

* Dealing with incoming customer telephone enquiries

* Dealing with incoming post

* Greeting Customers in the office and building relationships

* To update client records

* Answering incoming customer queries

Skills and attributes necessary

* Excellent written and spoken communication

* Able to pick up new systems quickly and efficiently

* Immediate availability preferential

* Experience within the insurance industry would be beneficial but not essential

Next steps….

Apply today! If your CV is suitable for the role, I will be in contact to find out more about you and tell you more about the position.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Laura Cook