Job Title: Customer Service Administrator
Location: Southampton
Working Hours: Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 4:00pm
Benefits: Early finish on Fridays, Parking on site, Holiday + Bank Holidays, Pension, Social Events and more!
An exciting opportunity has emerged to join the Sales Team at our leading client based locally in Southampton as a Customer Service Administrator. The role will play a pivotal role in managing and coordinating all stages of sales and order processing. This position requires a candidate with previous administration experience, who can demonstrate excellent communication skills, and thrive in a fast-paced environment within the marine safety industry.
Key Responsibilities:
- Handle sales and technical enquiries from the international customer base through telephone and email.
- Generate and process sales orders in response to customer enquiries.
- Develop an understanding of products to assist customers and provide recommendations.
- Ensure orders have accurate delivery notes and invoices.
- Process sales order paperwork and reporting on the in-house system.
- Implement price changes and update key accounts.
- Provide support for service and hire enquiries.
- Respond quickly to price enquiries and quote requests.
- Follow up on quotes to maintain competitive pricing.
- Support with reception when required.
Requirements:
- Excellent customer service and administration skills.
- Experience of processing orders and producing sales quotes.
- Can excel in a fast-paced environment.
- Strong team player.
- Ability to meet deadlines and achieve targets.
If you are a dedicated administrator and enjoy working in a team-oriented environment, we would love to hear from you. Please click on the link to apply as we review applications immediately, or for more details please contact Alice on 01202 557789 / alice.pooley@office-angels.com
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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To speak to a recruitment expert please contact
Alice Pooley