Customer Relations Advisor

  • Location
    Northampton, Northamptonshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Customer Service Advisor
Monday - Friday 9am-5pm
Temp position - Immediate start

I am currently recruiting for an experienced Customer Service Advisor, this position is to start immediately.

Duties to include;

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport

  • Update customer information in the customer service database during and after each call

  • Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies

You will need to have the following;

  • Being able to work in a team

  • Patience

  • Ability to remain calm under pressure

  • Friendly and tactful personality

  • Being able to handle complaints and difficult situations

If you are interested in this role please contact

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Hannah Nash