Customer Care Coordinator

  • Location
    Cambridge, Cambridgeshire
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
    Contractor
  • Salary
    £ 24000 - £ 28000 / Year
  • OrganizationType
    Office

Job Title: Customer Care Co-ordinator


Term: Temp to perm


Location: Cambourne, Cambridgeshire


Pay rate: Up to £28,000pa


Hours: Monday to Friday 9-5pm


We are recruiting for a Customer Care Co-ordinator to join an ever-expanding company in Cambourne. We are looking for someone that can go over and above what's expected of them to offer excellent customer service. This will initially start as a temporary contract with a view for it to become a permanent role within 3 months.


Key Responsibilities:



  • To carry out any reasonable tasks in accordance with operational needs as requested by your managers

  • To be first port of call for customers and to deal with their enquiries efficiently and professionally

  • To log details of any contra-charges to be made with the Customer Care Manager

  • Chase contractors to ensures works are completed in a timely manner

  • To have read, always understood and comply with Company Policy and Customer Care Procedures

  • Ensure calls and emails that are received in the Department are answered professionally. Ensuring that everything is logged correctly on the company's database

  • To always represent the company to the highest standard


We would love to speak to candidates with the following skills and attributes:



  • Ability to prioritise workload

  • Ability to communicate at all levels

  • Proficient in Microsoft Office

  • Ability to work on your own or as part of a team

  • Professional and organised

  • Confident telephone and message taking manner

  • Flexible and approachable

  • Works well under pressure

  • Desire to strive to get results


Benefits of Becoming An Office Angels Temp



  • Weekly Pay

  • Up to 28 days annual leave

  • Dedicated consultant to support your job search

  • First opportunity to see permanent positions

  • Access to free eyecare vouchers

  • Temp of the Month awards

  • Timesheets can be completed on mobile devices

  • Perks at work

  • Discount schemes

  • Access to Well-being platforms


Next steps… If you're interested in this position and have the skills and attributes listed above, then please apply today.


For more information then please call Jemma on 01223 365165 or email jemma.grange@office-angels.com


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jemma Grange