Customer Care Co-ordinator (Cardiff)

Job Title: Customer Care Co-ordinator (Cardiff)


Salary: £9.40 per hour


Hours: Full Time. Monday to Friday 9:00am - 5:00pm


Location: Cardiff



Office Angels are currently recruiting for a large global client who are looking for a Customer Care Co-ordinator based in Carediff. A diverse role with customer care at its core, a candidate who has previous experience with internal databases or appointment booking systems would be advantageous however full training will be given.



Your Key Responsibilities will include but are not limited to:



  • Scheduling appointments with customers

  • Effective promotion and selling of add-on products where applicable

  • Diary management

  • Manage in-store CRM​ to the highest standard

  • Processing customer payments

  • Support towards compliance with all administrative duties

  • Ensure the right quantity and range of stock is kept at all times

  • Carry out all store administrative and logistics task's as required and to a high standard

  • Customer care



Professional skills, Experience and Attributes Required:



  • Computer literate including basic knowledge of Microsoft Word and Excel

  • A pro-active mindset, with a willingness to be flexible, agile & react positively to change

  • Ability to develop strong working relationships with others

  • Self-motivated with the ability to work with minimal supervision and take ownership to solve problems

  • Strong organisational skills, and the ability to plan and prioritise your own workload

  • Excellent communication and interpersonal skills, both on the telephone and face- to-face



Please apply today with your up to date CV



The Small Print



Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Chloe Singleton