Customer Account Manager

JOB TITLE: Customer Account Manager

LOCATION: Taunton, Somerset

SALARY: £21,000 - £24,000 DOE

HOURS: Monday to Friday, 8:00am till 4:30pm

BENEFITS: 26 days holiday + bank holidays, company pension, life and income protection and free parking on site.

THE ROLE: We are recruiting for a pro-active and driven Customer Account Manager to join a successful and global leading business in Taunton, Somerset. Reporting to the Customer Care Manager, you will work closely with the Customer Care team and Sales Managers, providing a full range of customer service and administrative support.

Key responsibilities for this role will include:

  • Processing orders, booking products, raising purchase orders and scheduling verification's

  • Setting up of new accounts

  • Providing pricing and delivery information to Sales Managers and customers, using established quotation processes and tools

  • Creating and maintaining relationships with customers

  • Creating and maintaining filing systems, both electronic and manual

You must have strong commercial awareness, along with excellent IT skills and high attention to detail and accuracy, you must also be very passionate about delivery fantastic customer service.

Other desirable skills are:

  • Excellent communication skills (verbal and written)

  • High work ethic with the ability to work in a fast paced and varied environment

  • Prior experience working to tight deadlines

  • Experience with complaints and escalations

  • Positive and "can-do" attitude

If you have the drive and desire to become part of a great company and you're seeking a challenging new opportunity then please don't delay in applying! Please apply online or call Nicole on 01823 285440.

We look forward to hearing from you!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Catherine Knight