Crematorium Manager

We are recruiting for this role during this challenging time however our client is able to adhere to all policies related to Covid 19 to ensure the well-being of all their employees


We are recruiting for a Crematorium Manager to be based in Derby working for a market leader with an excellent reputation for delivering a quality service reporting to the Operations Director you will be responsible for leading a small team of 4 in delivering outstanding service levels across all disciplines on site. You will receive full training in all functional areas to ensure that our processes conform in all respects with current statutes, local authority regulations and ICCM guidelines


As the Crematorium Manager this is a client facing role so you must have a proven track record of being able to deliver exceptional levels of service whilst being respectful of visitors to our site. You will be computer literate and have a good working knowledge of CRM systems and MS Office Suite, especially Excel.


As the Crematorium Manager your duties are as follows


Monitor and oversee all systems within the service covering Health and Safety, staff recruitment, appraisals, performance and training in consultation.



To ensure, the maintenance of high standards in the upkeep of all areas of the facility especially the chapel, remembrance rooms and gardens of remembrance.



To ensure, that all plant and equipment is maintained to a high standard and in accordance with all relevant Health and Safety legislation.



To ensure strict adherence to the 'Requirements relating to cremation' as laid down by the Institute of Cemetery & Crematorium Management in their 'Guiding Principles' of the Charter for the Bereaved.



To oversee the correct identity, records and safe-keeping of all cremated remains ensuring that final disposal is in line with instructions of the 'applicant' for cremation.



To oversee the keeping of cremation records, as required by statute law, and records with respect using computer software.



To assist personal callers to the crematorium office concerning arrangements for funeral services, advice on memorials and records.



To oversee and manage staff overtime and TOIL.



To ensure all cremator service records are kept up to date.



As the Crematorium Manager there will be some additional out of Hours Responsibilities


Overseeing funeral services booked for Saturday, Sunday or Bank Holidays.


Overseeing 24-hour funeral booking facility.


Overseeing intruder alarm call-out.


Overseeing out of hours emails sent to the site



Once successful in the role you will receive excellent benefits including additional monies for additional hours

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Michelle Jackson