Credit Controller

  • Location
    Nottingham, Nottinghamshire
  • Category
    Accountancy - Credit Controller
  • Contract Type
  • Salary
    £ 22000 - £ 26000 / Year
  • OrganizationType

We are recruiting for an experienced Credit Controller to work in Nottingham with free parking, you will be working an 8 hour day being part of an existing team reporting into a Manager working Monday - Friday 9am - 5.30pm reporting into a Manager

As the Credit Controller we have listed the duties below

  • Managing outbound campaigns to take ownership for pursuing overdue debt on a portfolio of accounts

  • Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined guidelines)

  • Requesting credit limit increases where appropriate

  • Liaise with other departments to resolve queries and disputes causing payment delays

  • Weekly account reconciliations to minimise unallocated cash

  • Working on exceeded credit limit and on manual stops reports

  • Completing tasks in a timely manner in accordance with set deadlines

  • Calculating and discussing the benefits of Direct Debits and verbal set up this facility with the associated administration

  • Dealing with a high volume of inbound and outbound calls which will include Customer Service calls as well as credit control calls during our winter months

To be successful in this role we are looking for the following experience

  • Credit Control - debt chasing experience is essential to this role

  • Excellent customer service, time management and telephone skills

  • Experience of dealing with a high volume of customer accounts and associated call volume

  • Numerate

  • Strong negotiator and query resolution ability

  • Ability to make decisions within designated agreed levels of authority

  • Proficient in MS Outlook, Word & Excel

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To speak to a recruitment expert please contact Michelle Jackson