Credit Controller

Office Angels are looking for a self-motivated individual who enjoys call handling and can work as part of a team to achieve debt collection targets.


This is a fantastic role for someone who is more than comfortable with high volume call handling and who can be assertive and understanding during difficult telephone conversations.


Duties:-



  •         Carrying out credit control calls

  •         Ability to adapt tone of call to suit the situation

  •         Dealing with invoice queries and resolving issues to enable payment

  •         Recording calls and accurate data input

  •         Reporting to Senior Management team

  •         Building relationships with clients


Skills:-



  •         Previous experience in a high-volume telephony role

  •         Articulate with clear and confident communication skills

  •         Target driven and results orientated

  •         Proven ability to bring difficult situations to a satisfactory conclusion

  •         Experience of using a CRM system

  •         Good administration skills

  •         Multi-tasking and prioritising your workload accordingly

  •         Display an aptitude for both negotiation and persuasion


Attributes:-



  •         Energetic

  •         Drive for personal and team success

  •         Confident call handling

  •         Thrives in a fast-paced environment

  •         Proactive

  •         Active listening skills


Our client is based in Lanarkshire and following initial handover of the role, it will be home based. When based on site there is parking available and public transport links nearby.  Hours of work are 9.00am -5.00pm Monday to Friday.


If you are interested in this role and wish to be considered please click apply!


This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Victoria McEwan