Council Tax Collection Officer

Office Angels are currently have a fantastic opportunity for a Council Tax Collection Officer for a 2 month fixed term contract in Exeter.


Job Title: Council Tax Collection Officer


Hours: Monday - Friday, 37 hours per week


Salary: £20,903 - £22,183 per annum


Location: Exeter


Start Date: ASAP


Length: 2 months



Duties include but are not limited to:


Providing full customer advice and support in relation to Council Tax


Understanding Council Taxpayer financial circumstances and ability to pay


Offering sustainable payment arrangements to promote good payment behaviour


Making adjustments to the Council Tax charge as necessary


Dealing daily with Council Tax accounts in arrears and escalating recovery action when necessary


Working with colleagues across other Council teams on multiple debt collection issues


Dealing with all administrative tasks including dealing with all correspondence by email or the workflow system updating customer records as required



What we are looking for:


We are looking for someone who has previous experience of working in Council Tax collection and an understanding of the legal process and procedure in relation to the collection of Council Tax. The ideal candidate will be customer focused, have strong communication skills and the ability to form & maintain positive working relationships. You will be able to deal with challenging situations positively and professionally, have excellent accuracy skills, and an ability to work to deadlines.



If you are interested in this role and would like some further information please call Alex on 01392 426200 or email Alex.Pedrick@office-angels.com. We really look forward to hearing from you and also have a wealth or other opportunities available.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alex Pedrick