Contact Centre Agents

Temporary Contact Centre Agents


Starts: Wednesday 31st March 2021


£9.49 per hour



You will be working in bright modern open plan offices, close to the M20 with free parking on site. You will be joining a team of passionate, tenacious, customer service focused people. This is a busy Customer Service role where you will need to work to targets and deadlines.


After initial training based within the office, there will be the opportunity to work on an office/work from home rota.


Duties will include:



  • Handling inbound and outbound Customer Service Calls (no Cold Calling)

  • Offering advice and guidance to prospective and existing Customers

  • Completing online forms with Customers, gathering sufficient information

  • Entering and updating customer data on the Customer Management System

  • Working to targets and service level agreements

  • Using Microsoft Office and various IT systems


To be considered for this role you must be an excellent communicator who truly enjoys helping customers. Ideally you will come from a Customer Service telephone based background, be quick to learn new IT systems, have strong attention to detail and be happy working in a contact centre environment.


Working hours are:


37.5hrs a week, on a rota basis covering various shifts within the following hours:


Monday to Thursday - 8am to 8:30pm


Friday - 8am - 6pm


1 in 3 Saturdays - 9am to 1pm




As a Temp for Office Angels you will receive weekly pay, up to 28 days holiday, pension and additional benefits such as free eye care vouchers and discounts in a number of High Street Retailers. Office Angels are the UK's leading Office Recruitment Specialists. You will have the support of a dedicated Consultant (the average length of service in Ashford is 11 years), we are always on hand to answer any queries and will visit you on site at your assignment, we keep you updated via Text, Facebook, Twitter and Instagram, timesheets are online and can be completed on your phone - no more bits of paper.


To find out more please apply online or contact the Office Angels Team on 01233 611780.


We look forward to receiving your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Hayley Morrison