Contact Centre Agent

  • Location
    Cambridge, Cambridgeshire
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
    Temporary contract
  • Salary
    £10.40/Hourly
  • OrganizationType
    Office

Job Title: Contact Centre Agent


Term: On-going Temporary role to start ASAP


Location: Cambridge


Salary: £10.40ph


Hours: Term time only Monday to Friday 8.15am-3.45pm


We are recruiting for 4 Contract Centre Agents for a busy health-care environment in Cambridge. Please note there is NO PARKING at this location.


Your Key Responsibilities as a Contact Centre Agent would be to: (this list is not exhausted)



  • Be first point of contact for people phoning in, offering an operator service and handling all incoming and internal calls.

  • Ensure all Call Quality Procedures are followed - full training will be given

  • Update information held within the communications team

  • Deal with emergency calls and fire calls in line with local procedures

  • Provide a friendly, warm, and welcoming reception within the contact centre


We would love to speak to candidates with the following skills and attributes:



  • Confident when dealing with people

  • Professional and organised

  • Enthusiastic

  • Can offer excellent customer service

  • A good telephone manner


Benefits of Becoming An Office Angels Temp



  • Weekly Pay

  • Up to 28 days annual leave

  • Dedicated consultant to support your job search

  • First opportunity to see permanent positions

  • Access to free eyecare vouchers

  • Temp of the Month awards

  • Timesheets can be completed on mobile devices

  • Perks at work

  • Discount schemes

  • Access to Well-being platforms


Next steps… If you're interested in this position and have the skills and attributes listed above, then please apply today.


For more information then please call Jemma on 01223 365165 or email jemma.grange@office-angels.com


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jemma Grange