Compliance Administrator

  • Location
    London, Greater London
  • Category
    Charity and Voluntary - Administration/Secretarial
  • Contract Type
    Contractor
  • Salary
    £ 32000 - £ 40000 / Year
  • OrganizationType
    Home/Office

JOB ROLE: Compliance Administrator (HEALTH CARE INDUSTRY)


TYPE: 12 Months (FTC)


Start Date: October/November


HOURS: Monday-Friday FT 35 hours (flexible working options)


SALARY: £32,662 - £40,578 DOE


BENEFITS: 25 days holiday + bank holidays, private medical care, life assurance, child care vouchers and many more !!!


LOCATION: Remote + ONLY 1 DAY PER WEEK IN OFFICE (West End London)


INDUSTRY: Charity



THE PURPOSE OF THIS POSITION IS TO ENSURE THE ASSESSMENTS TAKEN ACHIEVE THEIR STATED AIMS AND PURPOSES BY:



  • Processing the submissions from assessment providers on their applied knowledge tests (AKTs) and clinical and professional skills assessments (CPSAs)

  • Supporting associates and Assurance and Assessment Managers in the processes needed to make recommendations about whether particular assessment providers' meet the client's requirements for AKT and CPSA;

  • Supporting collaborative working with assessment providers as they develop their assessments to meet the requirements, and provide appropriate evidence of their compliance;

  • Helping sharing of learning across assessment providers.


DUTIES INVOLVED BUT ARE NOT EXCLUSIVE TO:


Support a programme to oversee the compliance of allocated assessment providers with the client's standards and requirements.


This will include:



  • Liaising with an assigned number of assessment providers to organise their submission against the requirements.

  • Ensuring assessment providers have the information and support needed for them to prepare their submissions in line with the clients requirements and standards, for example on the selection of documents to submit as evidence of their compliance.

  • Support the process leading to recommendations being made about assessment provider's compliance with the clients requirements.

  • Contributing to the communication with associates, assessment providers, and other internal and external stakeholders through: a. Drafting correspondence, meeting and event invitations, and managing travel arrangements (in line with government policy). b. Managing incoming and outgoing mail and email to associates and assessment providers, with support from assessment and assurance managers. c. Managing telephone or MS Teams (or other system) enquiries from internal and external contacts; recognising the limits of your knowledge and experience, and knowing when to escalate queries to assessment and assurance managers or other colleagues.

  • Facilitating interaction with internal colleagues beyond the programme team to keep teams updated with relevant issues arising from the compliance process.

  • Providing support for colleagues in the delivery of team objectives.

  • Creating an inclusive environment, ensuring equality and diversity is considered in policy and practices relevant to the role.

  • Any other reasonable duties as may be assigned from time to time.










SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:



  • The ability to research, record, analyse, interpret and map large amounts of disparate and complex information in a systematic way.

  • Effective use of IT systems, including MS Word, MS Excel and Outlook.

  • Knowledge of, or an ability to quickly become familiar with, medical education at undergraduate level.

  • A good understanding of, or an ability to quickly to make themselves familiar with, the clients role in medical education and training.

  • Strong oral communication skills and the ability to explain information in one-to-one group situations in a clear concise manner, adapting style and level of detail as appropriate.

  • Confidence when communicating with a wide range of stakeholders both internally and externally.

  • Excellent interpersonal skills, establishing credibility and facilitating good working relationships with colleagues across the team and with external partners.

  • Building and maintaining strong relationships with assessment providers undergoing the compliance process, and work constructively with other stakeholders including the clients associates.

  • Ability to demonstrate excellent customer service ensuring the needs of internal and external customers are met and the services and contact with customers are delivered positively in line with the standards and expectations of the clients values.

  • A flexible approach, with the ability to prioritise work and to accommodate sometimes conflicting and changing priorities without losing sight of the deadlines.

  • The ability to work to high standards of accuracy and attention to detail.

  • The ability to plan multiple activities concurrently and monitor their progress to ensure they are completed on time.

  • To demonstrate excellent customer service in all interactions with internal and external stakeholders.

  • Experience of a continuous improvement approach, proactively identifying areas where progress can be made and working with colleagues to formulate solutions.

  • The post holder must be able to adopt agile and flexible ways of working and be comfortable with a fast-paced and challenging environment.




If this company and position appeals to you then please apply your CV on-line or if applying via the OA website please send to me directly on rebekka.myles@Office-Angels.com


This opportunity is being advertised by the Office Angels West End team.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Rebekka Myles