Community Development Officer - Hybrid

  • Location
    Leicester, Leicestershire
  • Category
    Charity and Voluntary - Community Support
  • Contract Type
  • Salary
    £ 26000 - £ 28000 / Year
  • OrganizationType

We are recruiting for an experienced Community Development Officer to work for our client in Leicester, our client is based in the City Centre and you will have the flexibility on hours and our client can offer you a hybrid role should you prefer, as the Community Development Officer you will work 35 hours per week however on occasion you might be asked to attend a meeting on a weekend or evening but you would flex your hours accordingly as our client is all about a work life balance.

We are looking for a Community Development Officer who will build relationships with community and business influencers at a decision maker level.

As the Community Development Officer, the primary responsibilities are:

Create and maintain plans that will help meet the needs of our 3rd party partners and community groups.

  • Build long-term relationships with clients, community partners and people of influence within the common bond.

  • Notify the operational team of new sales and cross-selling opportunities.

  • Become familiar with the competition both locally and within the financial marketplace.

Help promote and maintain a positive company image. Actively promoting our client's services both on a 121 basis as well as to larger groups, businesses, and community leaders and decision makers

  • Arrange promotional activity where appropriate both B2B and B2C to potential members

  • Provide support for community influencers promoting our client directly to their local community.

As the Community Development Officer your Key responsibilities are

  • Develop and maintain robust relationships with organisations and local groups within the clients common bond and work collaboratively with them to promote and endorse the client to their services users, customers, and employees.

  • Provide input into developing new savings and loan products that are attractive to individuals, organisations, or businesses, meeting current market demand whilst being sustainable and affordable to the client.

  • Provide input into the development of marketing and promotional plans, ensuring appropriate materials are available for distribution to groups or to support static promotion of the client in exhibitions, displays, community forums, etc.

  • Ensure the client representation at any suitable event where there is a potential to increase membership or build business relationships.

  • Ensure all ad hoc media/social media opportunities are taken.

  • Assist with data management and updating records to ensure all opportunities and contact details are captured and regularly reported

Key relationships as the Community Development Officer

  • CEO, as main spokesperson for the credit union, ultimate compliance sign-off and line manager

  • You will work closely with the SMT and Marketing Specialist on products and services, providing information to guide direction as well as arranging face to face support within the community.

  • Colleagues across the business to ensure that all actions and agreements remain compliant and in line with area policy

Essential (you MUST have these) to be successful as the Community Development Officer

An ambition for growth and love of a challenge

A commercial approach

Good organisational skills are key with experience of managing large amounts of data being essential

Excellent communication skills, including presenting at a senior level

Several year's experience in developing relationships up to and including decision makers at board level and persons of influence.

Experience of working within a regulated environment (preferably Financial Services)

Strong experience of managing social media output, media relationships and lead generation

A strong commitment to the co-operative approach

Great knowledge of and passion for our communities

Proven record of maintaining pipeline of potential strategic contacts

Once successful in this role you will relieve the following

Flexible hours

25 days holiday plus Bank Holidays

Hybrid working


Nights out

Managing your own hours

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To speak to a recruitment expert please contact Michelle Jackson