Collections Advisor

  • Location
    Basingstoke, Hampshire
  • Category
    Manufacturing - Automation
  • Contract Type
  • Salary
  • OrganizationType

Role: Collections Advisor

Industry: Financial Services

Location: Basingstoke, Hampshire

Salary: £24,000 + £1000 bonus + very good benefits

Office Angels have teamed up with a forward thinking, dynamic client who are in the finance industry, are looking to recruit a Collections Advisor. This role is a busy role and you can work from home and in the office. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.

The day to day duties;

To carefully monitor new and existing arrears cases and actively chase all monies due on unpaid customer invoices primarily by telephone, and where appropriate e mail and/or letter, always with the end goal of securing payment or a specific commitment to pay.

* Ensuring a particular focus on larger arrears cases and those where likelihood of loss seems high. Progress on such cases is to be communicated to line management and guidance sought and followed as required.

* In cases of arrears occurring due to administrative error, taking corrective action, and ensuring that root cause issues are addressed, raising issues with line management where required.

* In cases of arrears where the actions of the partner are causing arrears or preventing collection, reporting to such matters to line management and working as directed to resolve the specific case and contributing to the resolution of root causes.

* Responding accurately and in a timely manner to general queries regarding arrears cases from both customers and internal staff while maintaining the focus on collection and /or avoidance of loss.


  • Career progression

  • Pension scheme

  • Health scheme

  • Strong training programme

Next steps…

Apply today with your up to date CV as well as emailing it directly to or alternatively for a quick response call 01256 464744 and speak to Lucy to discuss this role in further detail. Out client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lucy Tucker