Collections Administrator

  • Location
    Leicester, Leicestershire
  • Category
    Accountancy - Credit Controller
  • Contract Type
  • Salary
    £ 22000 - £ 26000 / Year
  • OrganizationType

We're looking for talented and ambitious Collections Officer to join our rapidly growing business. You'll be responsible for providing support to the Indirect Sales Channel, Brokers in acquiring and retaining Business Customers and TPI relationships working 37.5 hours Monday - Friday office hours working in Leicester with parking

As the Collections Officer your role will involve

Chasing debtors in accordance with company procedures

- Identify any missing payments, contacting customers and updating customers' accounts as necessary

- Resolving queries both internally and externally around outstanding invoices

- Agreeing and monitoring customers payment arrangements where appropriate

- Preparing and providing accurate management information around cash collection

- Control of and upkeep of customers DD mandates and monitor and correct any unit rate changes accordingly

- Ensuring that customers are charged at the correct rate of VAT and declarations are applied in a timely manner

- Ensuring change of tenancy paperwork is completed accurately and actioned within agreed SLA timeframe

- Working with external debt collectors to ensure best practice

- Responding in a timely fashion to all customer queries by either telephone or email

- Administrative support across both credit and finance teams

To be successful as the Collections Officer we are looking for the following

Confident - you love talking to people and building new relationships

- Ambitious - you don't just want another job, you want a career

- Team player - you're happy to help a fellow colleague

- Motivated - you have a can-do attitude and love to learn

- Goal orientated - you love hitting and exceeding targets

- Friendly - you're always polite and speak to people with respect

Once successful in the role as Collections Officer you will receive the following benefits

- 24 days annual leave (plus bank holidays)

- Annual leave purchase

- Training and development opportunities

- Employee perks and support

- Recognition and reward

- Day off on your birthday

- Plus many more

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Michelle Jackson