Client Support Executive

  • Location
    City Of London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
    £ 11.5 - £ 13 / Hourly
  • OrganizationType

Our Client is a leading international payments company supporting individuals and businesses manage their international payment risk.

We are privately owned, bootstrapped, entrepreneurial and ambitious, naturally, we are looking for new team members to be a part of our exciting future growth.

They are currently looking for a highly organised, people oriented and hardworking candidate to join the team as a Client Support Executive. This role will involve assisting Senior Traders with back-office support, client management and inbound enquiries. To be effective in driving the team and the business, we are looking for someone who is enthusiastic, articulate, and able to effectively manage client relationships.

Role and Responsibilities

Chase outstanding contracts and deposits

Manage a variety of incoming enquiries as well as occasionally make outbound calls

Enable online platform access for low-value clients

Arrange trade reports for clients

Manage received funds

Pull reports for daily strategy analysis

Liaise between Back office and Operations and Private Client Traders

Skills & Knowledge Required:

Excellent verbal and written communication skills

Impeccable Customer Service and administration skills

Team player

Highly organised

Confident and comfortable on the phone

Strong mathematical skills

Ability to work under pressure and to deadlines

Sales skills (Demonstrable targeted experience)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Katie Trask