Client Services Administrator

Client Services Administrator
Temp to Perm opportunity
Hours: 8.30 - 5.30 (40hrs per week)
Pay: Up to £13ph depending on experience

Do thrive on delivering service excellence? Do you enjoy working in a fast paced environment? This role may for you!

This company work with some of the most prestigious and important buildings and establishments in the country to include Airports, famous Department Stores, 5-star Hotels, Casinos and Restaurant Chains, Universities, Housing Associations and government contracts. Service delivery is at the heart of everything they do and the feedback from customers is excellent!! A busy, friendly and dynamic supportive team who are expanding having relocated to Tunbridge Wells.

The responsibilities of the role will include;

• Managing key Client accounts; maintaining smooth running of your allocated contracts whilst ensuring Service Level Agreements are met


• Keeping clients updated on the performance of their contract


• Generating quotes and obtaining approval


• Updating clients on the status of jobs


• Prioritising work based on urgency, ensuring client are contacted every step of the way


• Building and developing positive relationships with clients and potential new customers, to maintain and grow account revenue


• Preparing KPI reporting


• Participating in client meetings via Teams and some onsite


• Overseeing mobilisation of new client accounts


• Completing administration tasks where necessary


• Maintaining and updating both internal and customer systems

Qualities;

• Excellent communication skills and telephone manner


• Confident individual


• Previous experience within customer service role


• Working within a face paced environment


• An ability to deal professionally and calmly with clients and engineers over the phone at all times


• Good working knowledge of Microsoft Office applications


• Ability to multi-task and work on your own initiative in a busy environment

*AMAZING* Benefits of becoming an Office Angels Temp:

• On Site Parking


• Weekly Pay with mobile friendly timesheet process


• Up to 28 days annual leave


• Dedicated consultant to support your job search


• First opportunity to see permanent positions


• Access to free eyecare vouchers


• Temp of the Month awards


• Discount schemes of 100's of high street retailers


• Access to Well-being platforms


• Access to online learning and development

To be considered for this role please submit your application via this website or alternatively please call 01892 614242 and ask for Shannon for immediate consideration!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.