Client Services Administrator

WOW FACTOR:


Do you have experience within Client Services? Are seeking a new opportunity within a leading global player within Finance. You will be part of an inspiring and diverse company that plays a key role in ensuring the stability and efficiency of financial markets globally. This is certainly an environment where you can grow, thrive and develop your career.



  • Extensive benefits package; Health care, Employee insurance, Season ticket loan, flexible working, gym membership and pension plans

  • Paid incentives

  • A diverse, collaborative and sociable culture! A mix of fun and finance!



JOB ROLE: Client Services Administrator

JOB TYPE: Permanent

Industry: Financial Services


HOURS: 09.00am - 17.00pm

SALARY: £25,000 - £27,000*Depending on experience + Bonus + Paid Incentives

LOCATION: Heart of the City. (Close to Bank Tube Station) & Essex (Bishop Stortford)


**This role is currently remote, however will be based both in the office (London & Essex) and remotely from home, changes depend on government guidelines.

COMPANY: Globally successful Financial Services company



DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO:



  • Client, Customer and system support/monitoring

  • Management of all internal systems and being the first point of contact for any issues and incidents

  • Providing high quality first line support for all complex enquiries from Clients

  • Provide a proactive service to clients by understanding their business processes and their use of our Systems

  • Ensure that all customer calls are accurately logged in the call management system and call reference numbers are issued

  • Aid external/internal audit

  • Ensure the resolution of operational issues to an acceptable conclusion

  • To undertake varying individual project work

  • Ensure effective procedures are in place for all Service Delivery processes



SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:



  • Credible education, educated to A level equivalent*

  • Experience working within Financial Services is ideal but not essential

  • Experience within Client Services is a MUST - Ideally 1-2 years

  • Excellent IT skills, Strong knowledge of MS Packages

  • A positive working attitude, a driven and motivated individual

  • Personable but professional individual who has a strong work ethic and is keen to learn and grow within the business

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Phoebe Lyons