Client Relationship Specialist

  • Location
    Welwyn Garden City, Hertfordshire
  • Category
    Sales - Account Manager
  • Contract Type
  • Salary
  • OrganizationType

JOB TITLE: Client Relationship Specialist

LOCATION: Welwyn Garden City, Hertfordshire

SALARY: £24,000

OPPORTUNITY: Permanent Role

HOURS: Monday to Friday | 9am - 5pm

BENEFITS: 36 Days Holiday, Online benefits platform, Career progression & Opportunity to join a vibrant team

Office Angels is delighted to be recruiting for a Client Relationship Specialist to join a vibrant and friendly company based in the Care Industry. Our client is looking for someone who has previous experience as an Account Manager or similar role, wanting a new opportunity working part time. This would be a fantastic opportunity for someone looking for that work life balance as this role could be hybrid - part time, but some travel may be required.

The day to day duties in your new job would be:

  • Directly engaging individual care providers and helping them to understand the benefits of using a free service

  • Engaging with care providers already signed up to the Academy to ensure they are maximising use and identify any additional support needed

  • Lead on obtaining case studies and feedback from care providers and care professionals - to feedback to stakeholders, use for marketing, and for consideration with future product improvements

  • Work closely with the customer support team to ensure a smooth sign-up process

  • Understand the Academy model fully to be able to answer any queries that may arise from customers

  • Ensure the Academy CRM is kept up to date, communications are logged and the customer journey is consistent

  • Work closely with the Attraction and Recognition Manager to grow the Academy rewards offer

We'd love to speak to candidates who:

  • Have good organisational skills and attention to detail

  • Previous experience as an Account Manager, Client Relationship Manager or a similar role

  • Want to learn and establish a career

  • Can build professional relationships with colleagues and customers

Next steps…

Apply today and, if you are suitable Rebecca will be in touch if your application is successful.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rebecca Ivory