Client Coordinator

  • Location
    Callington, Cornwall
  • Category
    Transport and Logistics - Logistics
  • Contract Type
  • Salary
    £ 23000 - £ 26000 / Year
  • OrganizationType

Are you organised and client focussed with a logistical mindset and the ability to get things over the line?

Are you looking for an exciting role with a growing and successful company with a fantastic benefits package?

JOB TITLE: Client Coordinator

LOCATION: Callington

HOURS: Monday to Friday 08.30 to 17.30, with a 1 hour break per day

SALARY: £23, 000 - £26, 000 per annum DOE

BENEFITS: 5 weeks holiday plus bank holidays!! Annual pay review & bonus! Gym membership, desirable location, onsite parking!

COMPANY TYPE: Successful and growing independent company in the logistics industry

CULTURE: Impressive offices and friendly, supportive work culture. This company value professional development and internal promotion - a great opportunity for a career with a local independent company where you can really climb through the ranks.

ROLE: This is a fast paced, dynamic role which has arisen due to continued company growth and success. You will maintain your own customer accounts ensuring an efficient client service from start to finish. This is a logistical role in which coordination skills will be key, as well as the ability to work at pace with changing deadlines. You will be liaising with clients to understand needs, analysing costs and feasibility of different delivery solutions and arranging for the delivery to take place.

Responsibilities in your new role will include:

  • Arranging and coordinating freight distribution through management of carriers and hauliers

  • Investigating and planning the most appropriate routing for each client's needs

  • Balancing costings with requirements in line with set KPI's

  • Liaising with suppliers to ascertain bookings, confirm shipping dates and arrange loadings.

  • Acting as a client account executive managing the entire process for each client from start to finish maintaining communication, and providing updates

  • Writing and sending reports

  • Liaising with overseas stakeholders

  • Chasing contractors for paperwork and completing this in a timely manner.

  • Preparing job files for invoicing and liaising with the invoicing team

  • Cost and margin analysis, calculating new quotes and submitting these to existing and new clients

  • Dealing with post job client queries

About you:

  • Strong administration and coordination skills

  • Commercial awareness

  • Experience in the maintenance and management of client account's

  • Ability to work at pace and to changing deadlines

  • IT Literate and proficient in the use of Microsoft Office Suite

  • Excellent communication and negotiation skills

  • The ability to manage your own workload efficiently and proactively

  • Confidence in building and maintaining relationships with customers in order to generate and increase new business

Next Steps:

  • Please apply today with your up to date CV and contact details

  • If you have trouble uploading your CV, please email it to and put the job title as the subject.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Evie Middleton