Client Contact Specialist

Client (Customer) Contact Specialist



Business hours: Monday - Friday 8:30am to 5pm (occasional shifts maybe required)



Location: Chichester



Contract: Full Time, Permanent


Start: Immediate


Are you a customer service extraordinaire able to reach out to an array of contacts on the phone?


Want to be a part of a vibrant and flourishing company?


If you have answered YES to these, our client has a great opening just for you!


Here is a fantastic opportunity for a proactive individual with a "can do" attitude filled with personal drive, self-confidence and team spirit with the customer experience at the heart of everything you do.


Our client is a retail consultancy business that care for everything from sales and aftersales to client care on behalf of luxury brands. They are a partner and inspirer for clients and their staff, providing innovative solutions and close client support to ensure customers are engaged and well looked after in the upmost professional way. This growing company is really going places.


Attention to detail at the highest level is a pre-requisite and superior client service levels are essential. The successful individual will always strive for perfection and "right first time" solutions. Immediate availability would be advantageous.


Client (Customer) Contact Specialist - Key Accountabilities:



  • Accurate maintenance of all existing reporting and process documentation

  • Client data collation and recording accurately

  • Input to flash reports for management visibility

  • Excellent telephone manner



Client (Customer) Contact Specialist - What we're looking for:



  • Immediate availability would be advantageous

  • Fluent English, spoken and written

  • An enthusiastic attitude paired with an approachable personality

  • Continually seeks to improve client satisfaction with high level ability to connect with the client

  • Flexible, adaptable and professional approach to work

  • Strong interpersonal and communication skills.

  • Highly motivated with the ability to motivate others.

  • Responsive team player.

  • Able to meet tight deadlines and work well under pressure.

  • Actively seeks improvement in all aspects of work.

  • Enjoys new challenges.

  • Can do attitude with a strong focus on solutions

  • Adaptable and versatile


Desirable:



  • Client service

  • Luxury Retail experience

  • Knowledge of Saleforce

  • Full UK/EU driving licence



If you feel that you are the person to help drive our client to continued success, we want to hear from you!



Please apply online or email lucy.tucker@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lucy Tucker