Claims Handler

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 32000 - £ 35000 / Year
  • OrganizationType

Claims Handler

London - hybrid working



Well-established, successful and professional Insurance organisation based near Waterloo is looking to recruit an experienced Claims Handler to join their team.

In this role you will be responsible for overseeing the full cycle of the claims process from inception to assessment, processing and outcomes.

Some of the duties involved:

  • Process all valid claims in line with agreed timescales

  • Provide claimants with updates on progress of live claims

  • Assist with the assessment of new claims forms received and completing the associated checklists to validate a claim

  • Updating web-based system records and any associated reporting systems in order to track the progress/status of claims

  • Liaise with third-party repair/survey companies to assist with claim resolutions

  • Prepare and submit reports as required

About you:

  • Significant experience within a customer servicing/administration

  • Experience within a claims department of an insurance organisation

  • Educated to GCSE level or equivalent with A-C in Maths and English

  • Proficient knowledge of Microsoft Office suite

This is a great opportunity for somebody with previous claims experience to really make this role their own. The business has recently been rebranded and the wider company are expanding so it's a great time to join.


  • 25 days holiday

  • Up to 8% pension

  • Interest free season ticket loan

  • Employee Assistance Program

  • Life insurance cover

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Natalie Edgar