Claims Handler

  • Location
    Chelmsford, Essex
  • Category
    Financial Services - Actuarial
  • Contract Type
  • Salary
    £ 27000 - £ 35000 / Year
  • OrganizationType

Title: Claims Handler

Location: Chelmsford

Salary: £27,000 - £35,000

Days/ Hours of work: Monday - Friday, 09:00 - 17:00


  • On-site parking

  • 25 days holiday plus bank holidays

  • Frequent socials, including Summer and Christmas parties

  • Environmentally conscious - you'll be supplied with sustainable products

  • Company lunches

  • Excellent progression opportunities

  • Opportunity to participate in local fundraising

  • Long service awards

  • Amazing in-house training

The company

Office Angels are truly excited to be recruiting for this exciting and fast-paced position. A well established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues.


  • Thoroughly manage all parts of a third party claim from notification through to conclusion.

  • Providing excellent customer service in accordance with the company policies and procedures.

  • Ensuring that any payments are calculated correctly and in accordance with company policies and procedures.

  • Attending internal team meetings

  • Updating company databases

  • Ensuring that all claims are Investigated and resolved in a professional and timely manner.

  • Ensuring that you manage customer expectations by prioritising work to resolve any disputes

  • Creating accurate records on the company system

  • Ensuring that the quality, service standards and productivity levels are maintained to a high standard

  • Identify way to improve your own skills and abilities

  • Attending in house and client review meetings

  • Assisting with both internal & external auditing

The ideal candidate

  • You'll have at least 12 months working within claims

  • You'll be capable of investigating and negotiating liability disputes

  • You'll be capable of accurately assessing General Damages

  • You have excellent written and verbal communication skills

  • You have strong attention to detail

  • You have a willingness to learn

  • You have a proactive mindset

If you believe this position is right for you, then please apply today!

If you would like to have a further conversation or find out any additional information, then please contact me directly on 01277 268844 or on

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Fionnuala Stow