Claims Handler

Purpose of the Role

To competently provide administration duties within compliant guidelines.

To deal with consumer claims, meeting service standards in order to provide a speedy, fair and efficient service to the customers.

Skills and Knowledge Required

Technical knowledge to use Computer system competently

Technical knowledge & understanding of policy wording/T's & C's

Customer Service Skills

Good telephone techniques

Analytical and numerate


Responsible for the investigation & processing of claims including claim reviews

Responsible for the administration of Warranty claims

Responsible for Data Processing/Post etc on a rota basis.

Responsible for liaising with policyholders regarding changes to address, policy details etc

Filing & general office duties

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lucy Tucker