Claims Executive

  • Location
    Dumfries, Dumfries And Galloway
  • Category
    General Insurance - Claims
  • Contract Type
    Permanent
  • Salary
    £ 20000 - £ 25000 / Year
  • OrganizationType
    Office

Office Angels are working in partnership with a very well-established Insurance Broker based in Dumfries. They have an urgent requirement for a Claims Technician to join the team. It's an exciting role requiring technical expertise and the ability to manage an allocation of Clients nationwide.
Ideally we need you to have a background in Claims Management, however consideration will be given to applicants with at least 2 years general insurance experience.
The salary is £20,000-25,000K per annum and will depend on your experience within the industry and if you are already Cert CII qualified.
The successful candidate will be required to develop and maintain a portfolio of Clients and ensure company service standards are always met with Client retention as a primary focus.



Our client is a Chartered Insurance Broker and this is a full time/permanent position.



The role will require: -
* Effective management of a portfolio of Clients' claims from notification to settlement
* Development and management of relationships with key suppliers to ensure effective claims management
* Negotiating on the clients' behalf to reach the best settlement possible
* Provision of technical advice on policy coverage and claims processes
* Maintenance of client records and a claims diary system
* Adherence to company service standards for new claims and post handling including TCF
* Competency with Microsoft Office - particularly Outlook, Word & Excel



Key skills: -
* Confidently provide a meticulous and professional service to clients
* A confident telephone manner
* Ability to provide technical advice on policy coverage
* Attend client and insurer meetings where required



Our client is looking for a claims professional who will be able to work in a team and manage an allocation of claims with minimal supervision. Our client is an independent insurance broker with a growing presence in Scotland and this is a wonderful opportunity to join them and become a part of their success.



The role is based in Dumfries and the hours of work are 9am-5pm - Monday to Friday.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Claire Clarkson