Claims Administrator

  • Location
    Chelmsford, Essex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 22000 - £ 24000 / Year
  • OrganizationType

Claims Administrator

£22,000 - £24,000 per annum

Chelmsford, Essex

Monday to Friday, 9am - 5pm

Previous experience within the construction or insurance industry is essential.

We are currently recruiting on behalf of a well-established and successful construction company who are looking for a Claims Administrator to join their growing team. You will be liaising with Project Managers, Claims Handlers and various departments, whilst also providing administrative support on both construction projects and insurance claims.


  • Be the first point of contact for policy holders, ensuring all queries and information are recorded and presented to Project Managers and recorded on the company database and various client systems.

  • Manage a high volume of incoming calls from insurance companies, loss adjusters, policy holders, subcontractors, and suppliers.

  • Diary management for the Project Managers.

  • Assist Project Managers with ensuring claims are managed through to completion.

  • Assist Project Managers with obtaining specialist quotes for materials or sub-contractors.

  • Assist with processing daily, weekly and monthly reports to clients using a variety of clients web-based systems.

  • Setting up new instructions, arranging survey visits and joint site visits.

  • Implement and maintain client and internal SLA's.

  • Ensure all communication is logged appropriately.

  • Assist the Claims Manager with ad-hoc duties.

About you:

  • Excellent computer skills with proficiency in Microsoft Word and Excel.

  • Able to manage multiple projects and workload.

  • Able to read and understand construction schedules.

  • Able to work independently and unsupervised.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Charlotte Sayer