Charity Income & Database Officer £23-27k! IMMEDIATE START!

JOB TITLE: Income & Database Officer

COMPANY: International Charity

CONTRACT: Full- Time Permanent

HOURS: 9.00am - 17.30pm (flexible working hours offered)

START: 2nd August 2021 (Must be available to start on this date)

SALARY: £23,000- £27,000pa

LOCATION: London, Monument

CULTURE: Friendly, professional and supportive team

WOW FACTOR: Working for an international charity that has successfully grown over the past few years!

One of Liverpool Street's favourite clients is an international eye care charity, growing rapidly and currently having raised up to £8m. They are passionate about preventing and treating blindness and visual impairment and so fundraise to help raise awareness and treat eye conditions.

They are looking for an Income & Database Officer to join their team to ensure that all income and donations for the charity are recorded. This is a pivotal role for the organisation and they need someone who has meticulous attention to detail, and that is incredibly focused. You'll be a confident communicator as continually liaising with various stakeholders, Head of Departments and supporters.

Within this role you'll be part of a small and dedicated team of two, working alongside the fundraising, support and finance department. This is the perfect role for someone who is an Excel wiz and a lover of data and numbers!


  • Communicate with the Fundraising, Programme Support and Finance departments to ensure accurate and timely recording of all income

  • Enter postal income including cheques, cash and credit card onto systems

  • Setup direct debits and process credit card donations online.

  • Manually enter all other income received into the bank accounts within two working days of receipt into the bank account

  • Ensure that the Fundraising teams are informed when donations are received

  • Respond in a timely manner to queries regarding income

  • Assist the Database and Insight Manager in reviewing and continuously improving the income processes

  • Respond to and update donors' contact and consent preferences, donation history on both an ad hoc and regular basis

  • Undertake regular maintenance, including identification and amendment of duplicate records, correction of data entry errors and checks of data validity against external sources in order to maintain a clean and highly accurate database


  • Strong numeracy skills

  • Oral and written fluency in English, with outstanding written and oral communication skills

  • Excellent organisational skills, good attention to detail, ability to prioritise tasks and adhere to deadlines

  • Team oriented work style, with a pro-active, open-minded, and flexible approach

  • High degree of computer literacy (Microsoft Word, Outlook, PowerPoint and Excel)

  • Experience of, or interest in, working in the charitable sector

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To speak to a recruitment expert please contact Leah Campion