Chapel Attendant

  • Location
    Derby, Derbyshire
  • Category
    Other - Undertaker
  • Contract Type
  • Salary
  • OrganizationType

We are recruiting for a Chapel Attendant who will be based in the Derby area working Monday to Friday 37.5 hours per week working as part of a very professional team reporting into a Manager, you will ensure the provision of a smoothly-run, high quality service which conforms in all respects with current status, local authority regulations will be taught along with guidelines

As the Chapel Attendant you will provide 5 Star levels of service throughout the crematorium and cremation process. You will be front of house and be responsible for managing the chapel, greeting funeral directors and mourners on arrival and ensuring all of their service needs are met.

You will assist the Memorial Park Manager to provide a dignified cremation service to the public, to deputise in the Managers absence and to assist other crematorium staff in their duties as described below.

Outline of Primary Duties as the Chapel Attendant

To ensure that every service is carried out as if it is the only service taking place that day. You will welcome all visitors to the crematorium and ensure that every service detail is taken care of.

To carry out the cremation of human remains in accordance with the Institute of Cemetery and Crematorium Management (ICCM) 'Guiding Principles' and following the requirements of the Environmental Protection Act 1990 and all subsequent legislation, and with North Herts Memorial company policy.

Outline of Other Duties as the Chapel Attendant

  1. To liaise with Funeral Directors, Ministers and Families and where appropriate organists or musicians to ensure that funeral services in the crematorium chapel are carried out in accordance with the families' instructions.

  1. General cleaning and preparation of the crematory, cremator, cremulator, cremated remains store and toilet. Cleaning and sanitisation of all public facing areas between services including including toilets.

  1. Process enquiries from the general public and funeral directors and receive and deal with telephone enquiries as necessary.

  1. To ensure the collection, identification, storage and final disposal of cremated remains in the Garden of Remembrance is maintained correctly and documented in accordance with the company's policies and procedures.

  1. To carry out the duties of Chapel Attendant, including general cleaning and preparation of the chapel, vestry, flower court and adjoining accommodation for services and public use.

  1. Manage services, direct funeral directors, mourners and members of the general public. To act as a pall bearer, when required, both with other crematorium staff and with staff provided by Funeral Directors. Oversee all media for the playing of chosen music/tributes/webcasts during the funeral service.

  1. Maintain floral displays in designated areas; allocate specific areas for floral tributes and dispose of flower and floral tributes as necessary.

  1. To assist in the office and grounds were required during busy periods, sick leave or annual leave.

  1. Car Parking duties as necessary, that is to assist with the organisation of parking at busy services.

  1. A high degree of care and understanding is a major requirement of the post. You will be required to deliver exceptional standards of service and be of smart appearance at all times.

  1. Any other duties of a similar nature that may be reasonably requested by the Crematorium Manager or representative.

Once successful as the Chapel Attendant you will receive full training, free parking, holidays and pension

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Michelle Jackson