Call Handlers - Exeter

JOB TITLE: Call Centre Handlers


LOCATION: Exeter


SALARY: £8.82 to £10.02 depending on shifts


HOURS: Full time, shifts ranging between 8am - 11pm including weekend work. On a 4 week rota.


Office Angels Exeter are currently recruiting for an exciting position to join a large and growing health-care organisation in Exeter as a Call Centre Handler.


The main purpose of your role will be to answer inbound 111 calls to a standard to ensure the provision of a high quality, safe and accessible service to patients.



Key duties will include:



  • Answering inbound calls giving high quality customer care.

  • Following all audit and compliance procedures.

  • Able to work to deadlines and KPI's

  • Working effectively in a team with good communication.

  • Someone who thrives on giving only the highest standards in customer service, can be empathetic, patient and be able to work in a pressurised and sometimes highly emotive environment.



To be successful in this role you must have experience in customer service ideally within a call centre but not essential. Experience working within a medical background would be an advantage. We have roles starting immediately with start dates of 9th, 16th, 23rd and 30th November.



If you have the relevant experience and skills for this role please apply online, send your CV to or call the team on 01392 426200

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Tania lockheart