Call Centre

Call Centre


£18,000 + Bonus


Luton


JOB TITLE: Call Centre


LOCATION: Luton


CO. TYPE: Manufacturing company


HOURS: Monday - Friday shift work (8-4.30pm, 10-6.30pm, 11.45-8.15pm), Saturdays 9-5.15pm. All shifts are on a 4-week rotation basis and will have a day off in the week of you work a Saturday


BENEFITS: 25 days holiday + bank holidays, free parking, subsidised on site canteen, Medicash, Private medical, Pension 5% (which increases up to 8%), Discount on products, free fruit in office, team nights out, 40% performance related bonus, cooking classes


CULTURE: Lovely office team feel, buzzing environment where everyone is very social and happy coming to work every day. Fast paced environment due to business growth, management are very keen to hear your voice and ideas. The office is always celebrating a birthday, decorating the office (e.g. Halloween/Christmas). This company runs on a very ethical basis where the customer and staff member are the most important and wants to always make sure they are happy.


We're teaming up with the team leaders to recruit a call centre individual to look after customer queries once their products are out of warranty.


The day to day duties in your new job would be:



  • Taking inbound calls from customers

  • Troubleshooting regarding their products

  • Up selling products and plans

  • Making sure you are giving the correct and most beneficial solution and advice to the customer

  • Using a CRM system to log information


We'd love to speak to candidates with:



  • Passion and enthusiasm

  • Contact centre experience would be desirable

  • Retail or sales/service background experience

  • Someone who wants to progress and grow in a company


Next steps.....


The contact centre manager is looking to interview immediately so please apply today!!



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Fiona Tickner