Team Leader - Scheduling Department - Bootle

  • Location
    Bootle, Merseyside
  • Category
    Call Centre & Customer Service - Customer Service Manager
  • Contract Type
  • Industry
    Call Centre & Customer Services
  • External Reference
  • Salary

Do you have previous team leader experience? Are you wanting to work in a fast paced and dynamic team? This could be the role for you. My Client, a well established company based in the heart of Bootle, are looking for a team leader to join their busy scheduling team.

As a leader, you are not expected to be an expert in the technical subject area but will be able to quickly pick up an understanding of the regimes your team work on to be able to negotiate and communicate on their behalf with confidence and integrity, whilst also being able to gauge your teams performance throughout the year.

Duties include but are not limited to;

  • Being able to build relationships with your team and peers, building trust and respect.

  • Being good at balancing priorities, using business planning and resource tools, with a strong focus on team well being

  • Be able to adapt ways of working to improve efficiency

  • You will be responsible for teaching, directing and supervising all members of the scheduling team.

  • Be able to liaise with colleagues in other departments work closely with direct and indirect colleagues to ensure you are leading in a consistent and fair manner.

  • Have a positive attitude, alongside a genuine desire to support other

The successful candidate will have;

Proven track record of leadership

Excellent interpersonal communication skills

Excellent spoken and written skills

Natural problem solver

Self-motivated and confident to use own initiative with the ability to prioritise tasks accordingly

Have a 'can do' attitude

As a temp, you're entitled to 28 days paid annual leave and you can be safe in the knowledge that you'll be looked after because we've been awarded a place in Britain's 100 Best Workplaces!

Following full registration with a consultant you will be put forward immediately for suitable roles. While working for Office Angels you will receive 28 days holiday (including bank holidays) pension and additional benefits such as eye care vouchers, retail discounts and incentives/competitions.

By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond!

Office Angels Preston cover the following locations: Blackpool North, Blackpool South, Fleetwood, The Fylde Coast, Blackburn, Burnley, Longridge, Chorley, Leyland, Bamber Bridge, Walton Summit and Preston.

**** Office Angels are an equal opportunities employer and are acting as an employment agency for this temporary vacancy****

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser:

To speak to a recruitment expert please contact Office Angels