Social Media Advisor

  • Location
    Crawley, West Sussex
  • Category
    Call Centre & Customer Service - Web Chat agent
  • Contract Type
    Temporary
  • Industry
    Call Centre & Customer Services
  • External Reference
    JN-042019-65432
  • Salary
    11 £ - 15 £ / Hour

To be considered for this position you must be available to start with no notice period.



Role: Social Media Advisor



Hourly rate: £11ph - £15ph



Duration: Ongoing



Location: RH10 Crawley



Hours: Shift pattern including weekends



Consultant: Harriet Fry



A transport company based in Crawley is looking for a Social Media Advisor to join their established team. This position will require you to have a robust work ethic, fantastic customer service and the ability to work on a reactive basis as no day is the same.



What you'll do:




  • Reacting to incoming queries from customers via social media platform

  • Responding to social media comments and complaints in a professional manner

  • Assisting customers on the go in real time

  • Keep on top of any changes made throughout the day

  • Answering incoming calls from internal and external




What you'll need:




  • Experience with customer service in a call centre environment

  • Good English communication and grammar

  • Works well as a team and individually

  • Southern geography desired

  • Attention to detail

  • Be available immediately and happy to do shift work




Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:




  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

  • Access to discount vouchers with many high street brands

  • Eye care vouchers and money towards glasses should you require them for VDU purposes

  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice

  • Weekly pay

  • Pension scheme option (with employer contributions)

  • 28 days paid annual leave (Based on a weekly accrual)

  • Statutory Sick Pay in the unfortunate event you find yourself under the weather



We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact your local Office Angels branch for further information.



This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy


To speak to a recruitment expert please contact Harriet Fry