SAP Customer Services Advisor

  • Location
    Ashford, Kent
  • Category
    Call Centre & Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • Industry
    Call Centre & Customer Services
  • External Reference
    JN-102019-95564
  • Salary
    18000 £ - 20000 £ / Year

Are you a Customer services guru? Would you like to work for an interesting company who thrive on providing outstanding customer service at every stage of a customers journey? If so we have an ideal role for you.


Key responsibilities are to:



  • Ensure customers engagement is professional, polite and informative at all times and in all communications

  • Deliver an excellent customer experience to all of our customers

  • Follow up on quotes/enquiries and actions proactively, daily reports

  • Aim to exceed any SLAs or measures that matter

  • Escalate customer compliments and complaints

  • Attend meetings (internal and external) as and when required

  • Work with other departments when required-including warehouse assistance when needed


Skills and experience required:



  • Previous experience working within a customer care role

  • SAP experience ideal

  • Exceptional communication skills both verbal and written

  • Demonstrate company values through winning behaviour everyday and in every task



If you are seeking a new Customer Service role and would like to work for a company who truly value their employees then please apply today.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Bonnie Dolan