Membership Account Executive

  • Location
    Enfield, Greater London
  • Category
    Call Centre & Customer Service - Customer Service Executive
  • Contract Type
    Permanent
  • Industry
    Administration
  • External Reference
    MAE/LT/19
  • Salary
    30000 £ - 32000 £ / Year

Job Title: Association Executive
Reports to: Head of Operations
Location: Paddington
Salary: £30,000-£32,000PA DOE
Start: ASAP


Client:
My client is a membership association. Their members are leading accounting firms - and currently have over 150 members in more than 80 countries (they truly are global!). They are run by an international board (10 directors) and 5 regional boards (33 directors) and is co-ordinated from a London-based Global Executive Office (GEO), where the Association Executive position will be based.



Personal Specifications
Excellent attention to detail - this role will suit a person who is naturally accurate, detailed, and thorough in their approach to work. A person without this characteristic will not enjoy this role nor successfully progress beyond the probationary period.

* Highly organised and able to work on own initiative
* Experience of working in a small office environment
* Experience of working in an administrative/support role
* Must be numerate and literate with advanced multicultural and interpersonal skills, and able to communicate appropriately with different levels of seniority, including directors
* Able to multitask and juggle a variety of tasks at once
* Possess an easy-going, confident and friendly personality, with a sense of humour
Desirable (please note these are not essential to the role)
* Writing and proofreading experience
* CRM (Salesforce) experience
* Email campaigns/online newsletter (Mailchimp) experience
* Bookkeeping/accounts experience (SAGE)
* Layout or design experience (InDesign)
* Conference and/training organisation experience
* Degree educated, with foreign languages (Spanish, Chinese, French)

Responsibilities
Member services;

* Manage information process for the International Accounting Bulletin and other surveys
* Manage information process for professional review information
* Check member firms, Partners, Directors and other officers on Know Your Customer database
* Handle initial member enquiries
* Prepare paperwork for new members
* Assist existing members with administrative requests
* Help facilitate member interest group meetings online collaboration platform
* Assist in research projects



Conferences/meetings;
* Assist and/or manage the organisation and planning of conferences and training events
* Prepare the conference paperwork, liaise with venues, suppliers, speakers etc.
* Attend, if required, conferences/training events (sometimes held overseas) and oversee the smooth running of the event
* Prepare documents for Board meetings
* Take minutes of board meetings



Marketing;
* Assist and/or manage the production of marketing materials such as announcements, newsletters, doing business guides and directories
* Draft press releases, CEO updates, meeting minutes
* Liaise with external copywriter, designer and marketing/IT agency
* Send member and press release announcements
* Update company website
* Follow up with member firms to ensure all information held is up-to-date site



Office and administrative support;
* Answer phones; organise mail (including couriers); arrange meetings (inc. refreshments and lunches); liaise with office suppliers and office management company; organise travel arrangements; file all paperwork efficiently and effectively; maintain email and other contact lists



Finance;
* Bookkeeping including processing supplier invoices for payment
* Process and manage bank account and credit card statements; staff and directors' expenses, VAT returns and petty cash
* Process the company's invoices and chase outstanding payments
* Liaise with external accountant, bank and insurers
* Collate information and provide reports and schedules



Advertised by Office Angels Camden branch. I you would like to apply for this role then please EMAIL your CV to camden@office-angels.com quoting reference: MAE/LT/19 note that due to a high volume of response Office Angels receive; only successful candidates will be contacted. For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Lucy Tanner