ITS Customer Support Advisor

  • Location
    Northampton, Northamptonshire
  • Category
    Call Centre & Customer Service - 1st line support
  • Contract Type
    Contractor
  • Industry
    Call Centre & Customer Services
  • External Reference
    JN-102019-94732
  • Salary
    9 £ - 9.3 £ / Hour

Monday - SATURDAY (5 DAYS - 1 DAY OFF IN THE WEEK) 8.30am - 5.30pm £9.30 Per Hour.


Are you available immediately and are seeking the next step in ongoing training and development along with a competitive range of benefits. If you are self-motivated and thrive on delivering excellent customer service I have the perfect role for you!


My client is recognised locally and globally established. They are market leaders in their industry which shows in their excellent staff retention.



  • Deliver efficient phone service, support and query responses in line with SLA's

  • Assist with project support across the IT functions

  • Provide manager support by logging and managing queries through to resolution

  • Efficient complaint handling to ensure all compliance SLA's are met and adhered to


In exchange for your loyalty to Office Angels we can offer you an exclusive and competitive benefits package. These include excellent pay rates, £100 referral voucher *T&C's apply, workplace pension, discounts at various retailers and days out across the UK and eye care vouchers. You will also be given access to a free, confidential, and independent Employee Assistance Programme run by Legal and General. The 24/7 telephone service puts you in touch with counsellors to help with grief, stress, or legal issues. There's also plenty of online advice, factsheets, links and self-guided programmes.



Please call Lauren Carvell or Gabriella Saunders to find out more on 01604 628280.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Lauren Carvell