Inbound Customer Service £21,500 - £23,000

  • Location
    Bracknell, Berkshire
  • Category
    Call Centre & Customer Service - Customer Contact
  • Contract Type
    Permanent
  • Industry
    Call Centre & Customer Services
  • External Reference
    JN-022019-53783
  • Salary
    21500 £ - 23000 £ / Year


JOB TITLE: Inbound Customer Service Executive


SALARY: £21,000 - £23,500


LOCATION: Bracknell


INDUSTRY: Health and Fitness


HOURS: Monday - Friday - Shift patterns 8am-4.30pm and 9am-5.30pm


BENEFITS: 23 days annual leave, Bonus Scheme, Pension, Gym Onsite, Employee Discounts and Free Parking Onsite.


CULTURE: A fast paced and dynamic environment full of positive people who love their jobs! This team will require someone who is focussed and organised with a hard working attitude.


OVERVIEW:


I am proud to be working with market leader within the Health and Fitness Industry. This role will include a high volume of customer service as well as interacting with engineers to ensure SLA's are adhered to. You will be customer savvy, IT Literate and capable of managing a number of tasks at any one stage.


Our ideal candidate will have a key eye for detail and strong organisational/communication skills as well as being a natural team player.


The day to day duties in your new job would be:



  • Ensuring that timely, complete resolution of problems from clients are reported via telephone, email support or other platforms

  • Delivery of new parts and service to customer sites

  • Scheduling onsite visits of technical engineers and third party service providers

  • Handling of support requests into the information system

  • Guaranteeing customer satisfaction with professional expertise and technical standards

  • Managing the customer data base - SAP


We'd love to speak to candidates:



  • Microsoft Office proficient



  • Experience using CRM systems such as SaP

  • Capable of working in a process driven environment

  • High attention to detail

  • Highly organised and able to work closely with other teams

  • Self motivated attitude



Next Steps…


Click "apply" today with your CV and cover letter. If you are suitable Paige will be in touch in the next 2 working days! Or email directly to paige.harding@office-angels.com


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Paige Harding