German Speaking Customer Service Administrator

  • Location
    Milton Keynes, Buckinghamshire
  • Category
    Call Centre & Customer Service - Customer Service Advisor
  • Contract Type
  • Industry
    Call Centre & Customer Services
  • External Reference
  • Salary
    10 £ - 10.73 £ / Hour

Office Angels are currently working with a growing leisure and retail brand in MK who are seeking a German speaker for the expanding office. This role will see you report directly into the team leader.

  • Must be fluent in English and German - verbal and written languages.

  • General administration duties to include answering telephone calls, responding enquiries, and processing new orders.

  • Prepare letters, presentations and reports.

  • Attention to detail to process returns accurately and efficiently in German and English.

  • Work with warehouse team to outline and implement International customer packing requirements.

  • Organise deliveries with carriers and schedule shipments with International customers.

  • Prepare and assign customer delivery documentation in German.

  • Oversee shipments from collection to completion, process invoices and update filing.

  • Update new and existing product lines with customers.

  • Check and prepare company bills to be signed off by management.

  • Work with Accounts to query customer payments and deductions where necessary.

  • Prepare showroom for meetings, meet & greet clients and visitors.

  • Provide cover for the Operations Executive during periods of leave.

  • Assist and support International Directors, Sales agents and worldwide offices as required.

Hours: Monday-Friday, 37.5 hours per week, 8am -5:00pm although some flexibility is required.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Paul Masterson