Customer Support Administrator

  • Location
    Nottingham, Nottinghamshire
  • Category
    Call Centre & Customer Service - Customer Support
  • Contract Type
    Permanent
  • Industry
    Call Centre & Customer Services
  • External Reference
    JN-092019-92195
  • Salary
    £17,000.00/Year

Customer Support Administrator (Office based)


Nottingham


£17,100 per annum DOE (plus a generous bonus scheme)


*Full time - Shift Happen, 7 days a week.


Are you used to working in a busy, fast paced environment? Exceptional at multi-tasking? Whilst providing 5-star Customer Service? Then look no more - we have the role for you!


Based just a stone's throw away from Nottingham's Market Square, you'll find one of our loyal clients. Luckily for you, they are looking to make full time permanent additions to their team. So, if you're hard working and love to socialise then we want to hear from you!


Duties will include, but not be limited to;



  • Speaking to customers over the phone booking and re-arranging appointments

  • Inputting appointments on to the in-house database

  • Liaising with 4 branches, ensuring they are up to date with any appointment changes

  • Outbound courtesy calls ensuring customers have remembered appointment and will be attending

  • General administration duties

  • Monitoring the online booking portal


Qualifications:


Essential:



  • 5 GCSEs C or above or equivalent (including Maths. Science and English)

  • Experience in a similar role

  • Great personality


*This is a full-time role that includes a shift patterns between the hours of 7:45am - 7pm, 7days a week.


If this opportunity sounds appealing to you, apply today. This is a two-stage interview process and our client is looking to started with this immediately.


Due to the number of applications, only successful candidates will be contacted.


Office Angels are an equal opportunity employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Nottingham Jobs