Customer Service Assistant

  • Location
    Cardiff, Cardiff
  • Category
    Call Centre & Customer Service - Customer Service Executive
  • Contract Type
    Permanent
  • Industry
    Call Centre & Customer Services
  • External Reference
    CP030919
  • Salary
    18000 £ - 20000 £ / Year

Job Title: Customer Service Assistant


Industry Sector: Transport


Temp or Perm: Temporary (on-going)


Location: Cardiff


Pay Rate/Salary: £9.50 p/h


Working Hours: 9am- 5pm Monday- Friday


An amazing opportunity has arisen for an experienced Customer Service Assistant to join the team of our client who are a national transport company based just outside of Cardiff City Centre. You will need to have a background in B2B sales and an excellent telephone manner.


Key Responsibilities:



  • Dealing with client enquiries

  • Providing customers with information about the company's services

  • Administration duties

  • Providing an exceptional standard of customer service at all times

  • Handling complaints in a professional manner

  • Liaising with clients



This role will involve interacting with clients, therefore confidence and excellent communication skills are essential. If you have experience in a similar role and are looking to join a business where customer service is at the heart of what they do, then please apply below.


The team at Office Angels Cardiff are experts in their field, recruiting for a variety of clients of all industries and sizes throughout the area including Cardiff City Centre, Newport, Cwmbran, Caerphilly, Bridgend, Swansea and more. When we receive your application we consider whether there are other opportunities that might interest you, but feel free to help us by applying for all roles that suit your needs. For a range of advice designed to give you the head start you need in your search for work please visit our website.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Charlotte Penny