Customer Service Agent - Shift Patterns - £23,000

  • Location
    Bracknell, Berkshire
  • Category
    Call Centre & Customer Service - Contact Centre
  • Contract Type
  • Industry
    Call Centre & Customer Services
  • External Reference
  • Salary

*Exciting new role for an Immediate candidate to interview as soon as possible for an quick start*

Role: Customer Service Agent

Industry: Automotive

Location: Bracknell

Hours: Shifts Monday and Sunday (anything from 6am-11.15pm) 40 hours per week -- 8 hours per shift

Salary: £23,000 per annum

Benefits: Subsides Parking + Weekend Work + Fun Environment

Culture: Relaxed and hard working with a "fun" vibe. Strong progression routes with vibrant personalities and a work life balance for all.

I am teaming up with the Client Services Manager who is looking to hire a customer service savvy individual to work autonomously within a Customer Service Agent Role. You will be expected to work between

The day to day duties in your new job will be...

  • Handling customer chars for any of the organisations customer base

  • Working towards agreed SLA's

  • Working closely with other departments

  • Review and analyse the service level and quality of customer contact

  • Build relationships with sales individuals and partner with them

We to speak to candidates with...

  • Typing speed of 45 wpm

  • Exceptionally detail-oriented

  • Strong ability to multitask and stay focused on the task at hand

  • Positive attitude

  • Shows ownership and responsibility for assigned tasks

  • Ability to follow instructions but also to 'think outside the box'

  • Proficient with Microsoft Office Suite, especially Excel


The service provides operating hours to their customers from 6am-11pm 7 days per week so you need to be able to commit to 8 hour shifts between Monday and Sunday. Don't worry these shifts will be spread between the team fairly but could work really well for some who have commitments outside of "standard" working hours. This role will be 40 hours per week.

Next Steps...

Apply today with your up to date CV as well as emailing it directly to our Bracknell Inbox which can be found on our website or alternatively for a quick response call 01344862422 and speak to Paige to discuss this role in further details.

Our contact is able to interview ASAP for a quick turn around - so dont miss out!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Paige Harding