Business support officer

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 29000 - £ 31080 / Year
  • OrganizationType

Job Role: Business Support Officer

Salary: £29121-£31080

Location: South East London

Hours Per week: 35 hours

Culture: An EXCELLENT organisation who only want to see employees FLOURISH and PROGRESS, where they can really take OWNERSHIP of their work and projects. An AMAZING opportunity for a candidate that wants to really PROVE themselves and work under PRESSURE but HIGHLY PERFORM.

Key responsibilities of the role:

  • To act as the first point of contact (internally and externally)

  • Be responsible for the operational and administration functions

  • Manage the scheduling and co-ordination of all aspects of the calendar, ensuring streamlined communication with all key internal and external stakeholders

  • Lead the communications and marketing strategy to include the creation and distribution of varied marketing materials, targeted social media and email campaigns and website updates

  • Lead the planning and project management of key deliverables

  • Utilise a range of online platforms and software to ensure proficiency in online training delivery and efficiency in operations and administration

  • Recruitment, onboarding and ongoing support of trainee and Early Career Teachers as part of the Initial Teacher Training and Early Career Programmes to support streamlined communication and meet recruitment and retention targets

  • Act as a representative of the Lead Local Delivery Partner, supporting smooth delivery of National Professional Qualifications (NPQs), effective liaison with National Delivery partner as a representative of the Lead providing all necessary operational, communications support as the Lead Delivery Partner's Business Support to meet recruitment and retention targets

  • Take responsibility for financial processes including raising POs and sales receipts, budget monitoring, tracking payments, completing grant returns and ensuring the timely disbursement and receipt of funds

  • Maintain participation records and the associated People Development Dashboard. Undertake regular evaluation, analysis and use varied analytical tools to report on engagement and impact, supporting ongoing improvements

  • Record decisions and actions from key meetings, circulating information and following up to ensure they are met

  • Prepare reports, presentations and returns for external delivery partners including DfE

  • Maintain close working relationships with all key internal and external stakeholders leading to high levels of collaborations and the development of new strategic partnerships.

Additional Responsibilities:

  • To support other teams and business functions as and when needed, supporting the achievement of the Trust's key strategies and objectives

  • To actively promote the aims and ethos, including equality diversity and inclusion

  • To be aware of and assume the appropriate level of responsibility for safeguarding and promoting the welfare of children and to report any concerns in accordance with the safeguarding policies

  • Engage in relevant externally accredited programmes and apprenticeships

  • Attend appropriate training and development opportunities and keep up to date with current educational developments and legislation affecting Initial Teacher Training and development of educational practitioners and leaders

  • Reciprocally share expertise and skills with others in the Trust and outside the Trust, to ensure best practice, consistency in business support and ongoing improvement

Essential experience, skills and knowledge:

  • Strong working experience of Office365 programmes, particularly SharePoint, Microsoft Teams, Excel and Outlook, to support planning, efficiency and accuracy

  • Excellent planning, projects and events management skills and experience

  • Excellent research and writing skills and the ability to write for different audiences and purposes, ranging from formal reports to social media content

  • The ability to communicate effectively via telephone, in writing and in person and the confidence to deliver presentations.

  • The ability to focus on the detail in tasks, with excellent proofreading skills

  • Sound problem-recognition, and problem-solving skills through use of own initiative within areas of responsibility

  • Adept at organising your own time and working to deadlines, managing conflicting work pressures and priorities, whilst being sensitive and responsive to the schedules of others. There are times of the year which can be very busy

  • Proficient in managing calendars, organising meetings and events, record keeping and dissemination of data.

  • Experienced at developing effective working relationships across multiple teams

Desirable experience, skills and knowledge:

  • Proficiency with video editing and design software such as InDesign and Vimeo

  • Training and experience in project management including use of relevant software such as Asana or Trello

  • Website and social media content management experience

  • An understanding of education and the challenges and opportunities of working in schools

  • Experience of cultivating and managing new external partnerships

Personal Qualities:

  • Flexible approach to working hours

  • You can work without direct supervision and enjoy high levels of autonomy and the opportunity to make improvements

  • You are a person of integrity, able to maintain confidentiality and impartiality

  • You are creative and thrive when given opportunities to innovate

  • You are great at active listening, seeking clarification to understand tasks and where you can apply your own way of working to them

  • You remain calm and maintain a high standard of work and professionalism under pressure

  • You have great interpersonal and negotiation skills

NB: If this company and position appeals to you then please apply your CV on-line and please send your CV to LEONI.CALDER@OFFICE-ANGELS.COM

Advertised by Office Angels, Bromley branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Leoni Calder